Search Hotels in Town of Nelson

"This place is an absolute nightmare! I had to switch rooms three times. The first room they put me into, the shower was covered in black mold. The next room they’ve moved me into was filthy dirty the floors were disgusting. The third room they put me into had not been cleaned and the maid asked me to change the sheets on the bed!!!When I asked them for clothes hangers, they told me they did not have hangers. After I looked at him and said this is a motel, correct why would you not have hangers? Miraculously two appeared. The bathroom was disgusting. The shower was stained. The shower curtain was stained, and the toilet was not connected to the floor completely. Needless to say me and my partner went to a local CVS and bought cleaning products to clean our own room. I plan on filing a formal complaint. This place should be condemned!! "

"It smelled like smoke in our non-smoking room."

"Great option close to Syracuse University. Breakfast was good and replenished often. There is an indoor pool. Fresh coffee and teas are readily available in the morning."

"The room was not clean, clearly had smokers in it before. Floors were dirty … overall poor experience. I ended up not staying in the room the second night. The front desk staff was friendly and helpful."

"We actually had a bad experience there. The bathtub was clogged up. There was no body wash and they took a long time to take care of issues they came twice and problem was not resolved"

"Drag racing in parking garage woke us at 2:00 a.m.!!!! Sounds of engines revving and brakes screeching. A crowd was present cheering on the racing. I called front desk and they said they had received several complaints and were dispatching security but it went on until 5 a.m. The next morning there were tire marks all over the garage where our car was parked. I do not have any words for this. Where was security? Why were the police not called? How was this allowed to happen while guests were sleeping? Why would they put the guests' cars at risk? The front desk acknowledged this incident and said they would comp us a room for the future but we do not have any plans to return. We are presently waiting for hotels.com to contact property for a refund . "

"Breakfast was very good. Staff was so friendly. Parking east. Close to all Syracuse university festivities "

"Room was well cleaned. Staff was friendly and quick to respond. Ample parking. Just some observations: The rooms were clean and the bed comfortable, but the layout made it difficult to hang cloths up and there were no hangers in the room (staff provided them upon request). It seemed the bathroom was recently remodeled but the bathtub needed reglazing. Overall everything lived up to expectations. "

"Breakfast was okay."